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Frequently Asked Questions
We only offer local and seasonal produce that was harvested ripe. Local California farmers bring the best produce that was ready for harvest. A curated selection of this harvest is what will be brought to you. However, you can express your preferences on which ones to get: we posted a list of the seasonal selection and you can ask to avoid some by filling the proposed fields when you order.
We posted a table of the seasonal veggies you may be looking for. This table gives you the name and some notes about the vegetable. This way you can easily look up some tips and recipes that work for you! We also provide some cooking tips on this website.
We are doing our best to select and handle your produce with care. We eat the same produce ourselves to make sure we offer you the best! However, each fruit/vegetable is unique and accidents happen. If you get produce that is damaged or has an unexpected taste, please let us know and we will make it right!
Our operations are growing, and would like to consider your zip code in the future. Please feel free to fill our contact form below and share with us in which area you would like the service.
Just connect on your account and select your subscription, then click on Modify Subscription. It takes you to the main selection page of your subscription type (weekly, bi-weekly, monthly) where you can make all the edits you need (items quantity, size, food restrictions, etc). Then click on subscribe to validate your changes. You will be brought to the checkout page so you can see the price update due to the change (upgrade, downgrade or no change) and you can make edits to the shipping/billing information if needed. Finally, click Subscribe to validate. This new subscription will replace the previous one.
Read more about last minute change in the next Q/A.
You can make a modification to your subscription anytime. However, if you make a modification less than 2 days before your next scheduled delivery, contact us to make sure the changes will be taken into account for that coming delivery.
Yes.
If you have someone you would like to receive any of our products, simply change the “Shipping address”.
Growing/raising a child requires a lot of nutrients… and pleasure!
The best way to get the most nutrients and flavor out of your produce is to get it grown naturally, harvested ripe and recently. That’s exactly the mission of HellaBerry!
Also, try to eat some produce raw and when you cook it, don’t overcook it!
The produce we offer is perfect for a pregnant/breastfeeding women or a baby (our founder can tell you about that!).
customerservice@hellaberry.com